Welcome to our blog. A place for insurance agents to find and share useful information relevant to VoIP



Author: Administrator Account


The customer experience makes or breaks your brand

Customer demands are ever evolving and changing. They are shaped by technology, social media, and

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Gauging Your Insurance Agency's Customer Satisfaction

Customer Service: Gauging Customer Satisfaction by Phyllis Gillman at Vertafore is an awesome post.

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VoIP Meets Social Networking for your Insurance Agency

When VoIP Meets Social NetworkingVoice over Internet Protocol, or VoIP, is a natural partner for

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Reduce Error and Omission Exposure

Reduce E&O Exposure No one wants to really talk about E&O issues, but they are one of the biggest

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Call Recording part 2 of 3

Continued....   Calls are stored securely in your VoIP provider’s cloud in convenient MP3 or WAV

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Best VoIP Feature for Your Insurance Agency- Part 1

VoIP for your agency is all the rage right now with vendors touting incredible features like

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Survey of Consumer Insurance Buying Habits

Here’s a scary thought. Some $400 million in insurance purchase dollars could end up in the hands of

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Information contained in this blog is for informational purposes only and is in no way to be construed as legal advice or business advice.
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