Unpredictable IT costs place a real burden on your business. The Blue Ocean Technologies Solution gives you predictable, monthly IT expenses by eliminating the costs of upgrades, monitoring, patching and operations of your infrastructure. We give you the flexibility to choose from managed or non-managed service plans. You pick the plan that is right for you. This versatility allows you to redirect IT resources, reduce unanticipated support costs and plan your expenses accurately.

For a complete cost analysis, contact Blue Ocean Technologies at 205-776-6900. You may be surprised at how much we can reduce your current IT spending.

The greatest advantage Blue Ocean Technologies has over hosting is that if our network or your Internet Service Provider’s network goes down, your systems are still operational. Because the servers reside at each company’s premises, the only thing lost during an outage is monitoring and remote backups. Blue Ocean Technologies will be immediately notified of such an outage and will help restore the network. The Blue Ocean Technologies solution also includes many of the benefits of hosting, such as security and server monitoring, remote storage of data and fixed monthly fees but for significantly lower cost.

More than a third of all businesses using Blue Ocean Technologies also employ a part-time or full-time IT staff. By eliminating the necessity to work on low-level, repetitive, non-strategic tasks, Blue Ocean Technologies frees your staff to focus on long-term strategic technology objectives, such as:

• Intranet portal services for employees
• Extranet portal services for customers
• Line of business applications
• Employee technical training
• Database development and management
• Application performance reporting
• Management of digital dashboards
• Web site development and management
• Aligning IT goals with long-term vision of the management team
• Professional training and certifications

Blue Ocean Technologies provides a solid foundation for these initiatives and allows your company to maximize its IT investment.

Blue Ocean Technologies does not provide the hardware; however, we will work with you to choose hardware from any tier one vendor. We can assist in setting up lease programs to make your upfront costs minimal. Blue Ocean Technologies’ only requirement is that your equipment be under an approved maintenance agreement or have a qualified parts program.

Blue Ocean Technologies provides software from Microsoft, Adtran, Digium, Cisco and many others. Blue Ocean Technologies provides a very robust software and support platform for small businesses to grow on. The specific software will depend upon the requirements of the customer. Blue Ocean Technologies can offer very affordable software rental programs from Microsoft as well as the ability to setup lease programs for your software purchases.

In the event of a disaster, such as theft or fire, Blue Ocean Technologies can build a new server with your most recent data and have it on your premises within 24 hours. Customers will still need to plan for desktops and other business specific processes.

Yes! Simply call the Help Desk at 205-776-6911 or send requests via email to smartchoice@blueotech.net, and a support representative will restore it.

Under our plan the server software are updated every time an update is release according to the published service level.

Service packs and software updates are applied after Blue Ocean Technologies fully tests each one in the lab. All updates are performed after business hours or according to the customer’s schedule.

The Blue Ocean Technologies data center that we select for you is a new state-of-the-art facility that includes:

• 24x7 card key access, biometric palm scans
• 24-hour on-site staffed NOC and security staff
• Intercoms, security cameras, pin code with picture IDs
• Closed-circuit television and video monitoring & permanent recording to DVD
• Multiple AC unites to keep environment at a constant temperature and humidity
• Multiple power delivery units
• Multiple UPS
• Backup generator
• Battery backups with chargers
• Automatic Transfer Switch (ATS) and Automatic Throw-Over (ATO) to switch between Public Service grid and generator
• Multiple Power Delivery Units (PDU)
• VESDA smoke detection
• FM200 Fire Suppression
• Two-stage pre-action dry pipe sprinkler system

Security is of utmost importance to Blue Ocean Technologies. We employ the latest in security technology in all servers and monitor them continually, 24x7x365. Any unusual activity is automatically reported to our highly-trained service team, who follow specific escalation procedures in the event of a breach.

All data, including email, will be moved to the new server as part of the initial setup. All existing network peripherals, such as printers, hubs, switches and routers, are configured on the new server.

Yes – a broadband (DSL or Cable) or better connection with static IP is required. If you don’t have a broadband connection, Blue Ocean Technologies can install one for an additional fee.

All contracts are setup to be 3 year contracts. We have the option to cancel with a 30-day cancellation notice. Specific terms will be in the SLA.

Blue Ocean Technologies will simply terminate the service, remove the services from the server or transfer the services to the customer. Certain prepaid items may be required to be paid to Blue Ocean Technologies. Our intention is to make it very simple for you to enter or leave a managed service engagement. We want you to use us to supplement your staff on your timeline, not ours.